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Customer Service Representative

Customer Service | Full-time | Changzhou | Posted by:tienzo     Feb 29 15:51      share
Email:Dona*********    Tel:0977*********     Working City:Changzhou   Hits:
不带任何销售性质,做五休二,双休,包住!
上班时间:五天八小时(入职购买五险一金)
工作职责
1、了解相关平台规则、活动规则及售后要求;
2、负责店铺线上接待、后台处理及电话沟通等,解答用户咨询的售后问题;
3、接待到的用户信息需录入CRM系统,以便于信息收集及数据分析;
4、异常问题的反馈及跟进;
5、配合上级完成其他工作。

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